Terms and Conditions
Please read these Terms and Conditions (“Terms”) carefully before using this website, which is operated by Star Travel & Tours Limited (“us,” “we,” or “our”).
Your access to and use of this website are conditioned on your acceptance of and compliance with these terms. These terms apply to all visitors, users, and others who access or use this website.
By accessing or using this website, you agree to be bound by these terms. If you disagree with any part of the Terms, then you may not access or use this website.
Reservations can be made by visiting www.startravelandtours.co.uk, calling (020) 8090-7167, or contacting us via email at info@startravelandtours.co.uk. According to TSA Secure Flight Program requirements, travelers are required to make reservations in the name that is listed on the government-issued document they will use for travel. Travelers must ensure their names are correctly listed on invoices and travel package documents. If you need to make any changes to a name after travel documents have been issued, you will be responsible for any applicable name change fees.
Prices are correct at the time of publication; however, as airfares, aircraft availability, hotel rates, room availability, tour prices and availability, ticket prices for events, vehicle type, and transfer availability continually fluctuate and add applicable surcharges, package prices and availability will change accordingly. In the event of computer or human error, we reserve the right to es, aircraft availability, hotel rates, room availability, tour prices and availability, ticket prices for events, vehicle type, and transfer availability continually fluctuate and add applicable surcharges, package prices and availability will change accordingly. In the event of computer or human error, we reserve the right to re-invoice the customer for the correct price or service.
Terms and conditions apply to all payments made to us. Some payments may be non-refundable because we have contractual agreements with hotels, airlines, and other vendors that will not allow us to obtain any refunds. This policy enables us to keep our package prices competitive and allows you to make monthly payments on your vacation.
The traveler is responsible for ensuring that he or she meets foreign entry requirements and that his or her travel documents, such as passports and visas, are valid and compliant. We urge customers to review travel prohibitions, warnings, announcements, and advisories issued by the relevant governments before booking travel to international destinations.
Provided full payment is received no later than your final payment, due date, travel details, and documentation will be sent via email and/or mail no later than 21 days before travel. If paper documents are requested when e-documents are available, documents will be delivered to you via USPS approximately 14–21 days prior, and a £40 convenience fee will apply. A physical address (no PO Box) is required.
We are not responsible for the services and policies imposed by the applicable airlines. Airline schedules and flights are subject to change without notice. We are not responsible for penalties incurred for tickets, international or domestic, that were not issued by us due to schedule and/or flight changes. Airline reservations completed online are subject to review and, should we deem it necessary, may be rebooked to match minimum connecting time requirements and/or travel package itineraries, in which case the customer will be notified immediately.
Airlines reserve the right to demand the immediate issuance of tickets whenever they determine that specific flights are heavily booked, even when normal ticketing rules do not require tickets to be issued until a later date. In this instance, we will require immediate and full payment of the airfare. This situation takes precedence over the terms and conditions of the invoice and any payment plans you may have with us. If full payment is not received, seats will be cancelled by the airline and may not be available to be rebooked on the same flights or at the same airfare. Any replacement air arrangements and airfare will be the sole responsibility of the traveler. We will do our best to use major carriers for these flights. There may be times when discount carriers are used. Travelers will be notified beforehand if this is the case.
We reserve the right, at our sole discretion, to modify or replace these terms at any time. We will provide notification of changes on this page if material changes to this policy are made. What constitutes a material change will be determined at our sole discretion.
Continuing to access or use this site after those revisions become effective means that you agree to be bound by the revised terms. If you do not agree to the new terms, please do not access or use this website.
If you have any questions about these terms, please contact us at info@startravelandtours.co.uk.
